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Successful communication

Every day, the ability or inability to communicate affects our state of affairs and our emotional state.

Negotiation processes arise in both business and personal life and the result depends on the tactics we choose. And of course, everyone wants everything to work out in the best possible way. But, unfortunately, this does not always work out. Researchers have identified 6 basic negotiation techniques, let's take a quick overview and talk about the most effective.

1) Lost - Won. As a rule, this is characteristic of pessimistic people who believe that they will eventually be deceived. The position of the victim.
Won - Lost. Philosophy of war, confrontation. The outcome can be disastrous for both sides. For example: a businessman sues another. The result: a huge waste of time, energy, money given to lawyers, etc.

2) Lost - Lost. This is about the manifestation of excessive adherence to principles, about revenge. As a result, everyone loses, but at the same time, a person can be proud of his inflexibility, although he suffers.

3) Won. The position of the egoist. For the sake of achieving the goal, there is a danger of "going over their heads."
Don't mess with. Of course, sometimes it is better to choose this principle.

4) Won - Won. And this is how conscious people think. The method is essential if you are looking for a long-term relationship. This technique usually leads to the fact that both parties are satisfied with the outcome of the case. It is important here to understand what the other side wants, to learn to hear. Without the development of empathic skills, such a technique cannot be mastered. And believe me, when your opponent or interlocutor sees that you are trying to understand him too, the result may pleasantly surprise you. Many successful business people prefer to negotiate using this particular technique.

Here is what Oleg Tinkov, the founder of Tinkoff Bank, says: - Unfortunately, there is no culture of business negotiations in our country. Everyone comes to soak the opposite side, to squeeze something out of it. This does not always need to be done. It is often possible to do so that both you and the partner receive added value. This is called win-win when both benefit from the business discussion.

Winning, but green is a state and a way of thinking.

Tatiana Vinogradova, Partner, PROTALENT LAB, Head of the Berlin office