The Head has a " fad " - he is a physiognomist: he trusts his feeling very much from the perception of a person's appearance, his facial expressions, voice, manner of speech.
And here is a long-awaited personal interview on Skype. Everything is going well. The manager then shared his impressions: "I started to like her!".
And so he asks her: "What is your problem with the Russian language?".
The girl replies: "Great!".
The manager asks her to write the word "Scrupulously"in the chat.
She writes it with an error.
When the Manager informs the girl about this, she pretends that there are problems with the connection ("hello, hello, I can't hear you") and disconnects.
He himself tries to call her several times on Skype. But without success. She never got in touch...
In our conversation, the Manager said that an error in the spelling of a word is not a verdict or a reason for refusal. Everyone can make a mistake, even his deputies sometimes write this word incorrectly. But the further behavior of the girl completely crossed out for him the previous good impression about her.
I called the girl in the evening, and she said: "Yes, the connection was bad. And then a busy day, and I couldn't call him back. Excuse me! When can we make a new Skype? " Do you think he wanted to talk to her again?
People often do not admit their mistakes because they are afraid of appearing unprofessional or looking stupid. But everything happens exactly the opposite. If the girl, seeing that she had made a mistake in spelling the word, said: "I was mistaken, I admit. Give me a new task, I will try to improve!",- it would look more professional, confident and appropriate than the whole story with the "bad connection".
The recognition of mistakes, the ability to survive a moment of awkwardness and move on is a sign of personal maturity. No one is perfect! Even an experienced professional sometimes makes mistakes. If every mistake is treated as something fatal, humanity will not budge. Because it will be terrible to make a mistake.
Elena Bogomolova, Founder and CEO of PROTALENT LAB